USA Customer Service
Our Advisors in California are available to help you from 7am-4pm PST, Monday-Friday. You'll always talk to a fellow human, and we won't put you through the phone rodeo or make you wait weeks for an email reply.
What is a good wireless headset for work?
It all depends on your specific needs as to which wireless headset you should choose for work. There will be plenty of online posts talking about which headsets are "best", but the truth is the best for you may not be the same as a friend or co-worker.
Compatibility is a nuance as well highly overlooked. For example, many customers think they can use their personal headphones or earbuds like Airpods on a desk phone. Unfortunately that's not the case 99% of the time, and even if Airpods were compatible, it's not a good way to go for a work headset.
Contact us if you want help being guided to the best compatible wireless work headset for your needs.
Do wireless headsets work as well as wired?
Yes, they work just as well. Decades back there may have been a wider gap, but as of today you really won't notice a huge difference between a wired or wireless headset for work.
How do I stop my mic from picking up background noise?
First, you want to make sure you're using a headset with a noise canceling microphone. If you're using consumer earbuds, headphones, a laptop or desktop microphone, these aren't the best devices in most cases to stop your microphone from picking up background noise.
An alternative option is to use noise canceling software like krisp.ai but that's an added monthly expense. A better way to go for most who don't mind wearing a headset is to invest in the right work headset with a noise canceling microphone.
What is the best headset for Teams meetings?
We could say Discover Headsets are the best for your Teams meetings, but that would do you a disservice because that's not the truth for all cases.
If you research online you will see articles all over the map. There's a million headsets to choose from these days, and there is no best headset for your Teams meetings. It all depends on your specific needs and requirements as to which headset would be best for you.
Contact us if you want help being guided to the best compatible work headset for your needs.
What's the difference between DECT and Bluetooth?
DECT and Bluetooth headsets are similar but operate on different wireless frequences, and both have their pros and cons.
DECT headsets like the Adapt 30 typically are best for those of you who need longer wireless range, are connecting with a desk phone or need to deploy a higher quantity of headsets in a close proximity (100-200+ for example)
In comparison Bluetooth headsets for work like the Adapt 20 will give you less wireless range but are more portable, save you money and offer longer battery talk times. If you mainly use a mobile phone and computer or laptop for your work calls/meetings then a Bluetooth headset is usually the best way to go.
One technology isn't better than the other. It all depends on your specific needs as to which type of headset is best to go with.