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Discover Adapt 20 Wireless Headset

Discover Adapt 20 Wireless Headset

Regular price $169.99
Regular price Sale price $169.99
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Charging Base




Shipping & Returns

Free shipping is 2-5 business days and applies to US orders only. Shipping hours are Mon-Fri 7am-4pm PST. We do not ship on weekends.

For any reason you can return within 30 days from the date of delivery, and we cover shipping.

3-Year Warranty

Discover Headsets warrants you with a 3-year warranty for protection from physical or electronic defects. Visit our warranty page for more information.


For help with set-up, adjustments, or troubleshooting, visit our self-service help center.

If you prefer to talk with a fellow human, contact us today.

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  • TAA compliant headset designed in UK and manufactured in South Korea.
  • Modular design allows you to convert between a single and dual speaker.
  • Flexfit headband allows you to bend and mold the headset inward or outward for a tailored fit.
  • Fitted with 65mm pillow soft leatherette ear cushions, a padded headband and only weighs 3.4oz (98g) for all day comfort.
  • Bendable business grade noise canceling microphone that can be worn on the left or right side. Background distractions will be reduced so you're heard clearly on important calls.
  • Bluetooth 5.0 with included USB Dongle and seamless connectivity to mobile phone and computer.
  • Easy to use call controls for volume, mute, on/off or answer/end.
  • Up to 20hr battery talk time on a single charge.
  • 3 year warranty


You might be wondering what "modular" means, so we're going to break it down! Modular means that something is made up of separate parts that can be put together in different ways. And when it comes to the Discover Adapt 20 wireless headset we have here, it means that the headband can be converted from a single speaker to a dual speaker setup.

Think of it like building blocks, my fellow professionals. You get the option to choose the speaker configuration that best suits your needs. Need one ear free for a conference call? Single speaker has you covered. But if you want to reduce distractions around you and immerse yourself in a virtual world, dual speakers is the way to go.

It's like having two headsets in one, you can switch between them as needed. We call that versatility and flexibility.

The Adapt 20 offers flexibility to connect to your computer and mobile phone with Bluetooth 5.0. With the included USB Dongle, you'll get a more reliable connection to your computer and advanced features with compatible softphones like Teams, Webex, Avaya and many others.

Now let's talk about the elephant in the room, the background noise. You know, the chatter, the clatter, the din. Nobody wants to hear that when they're trying to have a conversation. But with the Discover Adapt 20, you get a business grade noise cancelling microphone that'll help reduce all that unwanted noise. So, the caller can focus on the call and not the racket going on around you.

Lastly, you need a headset that's gonna be comfortable for the long haul. And the Discover Adapt 20, it's got just the thing. 65mm leatherette ear cushions and adjustable padded headband cushion for maximum all day comfort. So, you don't have to worry about your ears and head aching after a long day.

Tech Specs

  • Bluetooth 5.0
  • Noise canceling microphone
  • Wideband enabled speakers with hearing protection
  • FCC, CE, RoHS, REACH certifications
  • 3 year warranty
  • Patentented interchangeable headband from dual ear to single ear
  • Lithium Polymer 550 mAh battery
  • Up to 100ft wireless range
  • 20 hour talk time


Q: Which computer softphones are compatible?

A: The Adapt 20 works with just about any computer software like MS Teams, Mitel, RingCentral, Avaya, Zoom and many others.

Q: Does this headset work on my computer?

A: Yes, you connect with the included Bluetooth USB Dongle.

Q: Can I answer calls away from the computer?

A: Yes and no. Not all computer softphones have this integration with headsets. 3CX, Avaya One-X Agent, Broadsoft UC-one, Cisco Jabber, Counter Path, and Teams are verified to work with this feature on the Adapt 20.


All day comfort

Fitted with 65mm pillow soft leatherette ear cushions, an adjustable padded headband, swiveling speakers and only weighs 3.4oz (98G) for all day wear.

Modular headband

The modular headband gives you two advantages:

  • If the headband breaks, no need to buy a costly replacement headset. Simply purchase an inexpensive replacement headband.
  • Two headsets in one gives you and your team more flexibility of wearing style choices.

Plug and play compatibility

Included with a proprietary USB Dongle you'll have a more stable connection, longer wireless range and more easily be able to toggle between your computer and mobile phone for calls and meetings.

You also get the added benefit of remote call answering with compatible apps like 3CX, Avaya One-X Agent, Broadsoft UC-one, Cisco Jabber, Counter Path, or Teams.


Many other headsets require you to either choose between a USB-A or USB-C Dongle. But what happens if you get a new computer without USB-A, or you want the flexibility to choose?

We thought it would be better experience for you by just including both connection options.